After the Flood: How to Get and Give Help

People have begun the slow process of recovering from the devastating flooding in South Carolina.

This video shows some raging waters at Twelve Mile Creek in Lexington, SC.


Columbia, SC (WLTX) -The Midlands has begun a long and slow recovery from the historic  flooding that devastated our area on October 4th.

So many of our neighbors were left either homeless or with heavy damage to the places that they live.  They need resources--food, water, insurance help--whatever it may be. Others are still having to boil their water to make sure it's safe. And even for those not directly effected, the damage to the roads has made it tough to get where they're going--and that problem will persist for weeks, if not months.

Because of the ongoing problems, we've put together this resource guide to help. We'll update with new information as we receive it.

How to Get Help:

United Way: 2-1-1

Red Cross Assistance: 855-773-3175 

Columbia CARE hotline: 1-866-272-1976    Monday through Saturday from 8 a.m. to 5 p.m.

FEMA Disaster Assistance Hotline: 1-800-621-3362  website: (For more information on FEMA Help, scroll down) 

Want to Donate Your Services? Call Here: 1-888-585-9643

Small Business Administration:

Richland County Ombudsman Office (To report problems): 803.929.6000

SC Bar Association Free Legal Assistance: 1-877-797-2227 ext. 120803-576-3815, or e-mail

DHEC Well Water Testing 

United Way Website (Getting & receiving help) 

United Way of Sumter (Covers Clarendon, Sumter, and Lee Counties)

SC Dept. of Transportation Updates on Road Conditions

How You Can Help Storm Victims: 

One SC Fund Relief Fund

You can donate to the One SC Relief Fund at the following ways:


Text Message: Text "ONESC" to 843.606.5995

Call: Central Carolina Community Foundation - 803.254.5601


Make it payable to the Central Carolina Community Foundation/One SC

2711 Middleburg Drive

Suite 213 

Columbia, SC 29204

Statewide Hotline: The state of South Carolina has set up a hotline where people who want to donate goods or services can call: 1-888-585-9643

Salvation Army:

By mail: Send your gift to The Salvation Army Disaster Relief PO BOX 1959 Atlanta, GA 30301 or to your local Salvation Army unit.  Please make checks payable to "The Salvation Army" and clearly mark your gift "East Coast Floods."

By Text: Text STORM to 51555 to receive a donation link for easy mobile giving

Harvest Hope Food

Richland County has also set up a number where people can call them to volunteer to help with whatever services they may have: 803.929.6000.

Columbia CARE hotline: 1-888-272-1976    Monday through Saturday from 8 a.m. to 7 p.m.

Lower Richland Donation Drive: Councilman Kelvin Washington, District 10, has organized a donation drive for the Lower Richland County community. Donors can drop off items from 8 a.m.-8 p.m. Monday-Saturday at the warehouse located at 1601 Shop Road. Items needed are non-perishable food items, furniture, baby diapers and wipes and bottled water. (At this time, clothes and shoes are not needed.)

Flood Bucket Project: An effort to fill buckets with materials that victims will need. Call 1-803-227-6031

Bookbags & Hygiene Products Donation:

Adventist Community Services


American Red Cross of South Carolina


Feeding America


Harvest Hope Food Bank


Lowcountry Food Bank


Lutheran Disaster Response


Presbyterian Disaster Assistance


Salvation Army


S.C. Food Bank Association

Southern Baptist Convention/Disaster Relief


United Methodist Committee on Relief


United Way of America


United Way of South Carolina


Water Missions International


FEMA Assistance: 

President Obama has declared multiple South Carolina counties a federal disaster, which means people in the following Midlands counties are eligible for individual assistance: Lexington, Orangeburg, Newberry, Sumter, Clarendon, Lee, Fairfield, Kershaw, Calhoun, and Richland

The money would cover, in part, losses not taken care of by insurance. SC Emergency Management Division spokesman Derrec Becker said that people can go ahead and register, even if they haven't gotten a property assessment from their insurance company.  

People in those counties can register for assistance now, either by calling 1-800-621-FEMA (3362) or going to UPDATE:  The deadline to apply for individual assistance has been extended to January 4, 2016

When you call or access their web site, you'll need the following information at hand: 

  • Your Social Security number
  • Address of the damaged home or apartment
  • Description of the type of damage
  • Information about your insurance coverage
  • Your telephone number
  • Your mailing address
  • Your bank account and routing numbers for the direct deposit of funds

Once you contact them, FEMA will be able to better tell you how soon they will be able to provide disaster assistance funds.

(If you're on mobile, click here to view the above document)

FEMA say people who get a rejection letter should not be discouraged, and should check to make sure that they gave the agency all the necessary information: READ MORE:FEMA Ineligibility Letters May Not Be the Last Word

There are disaster assistance centers set up in the following counties:

Clarendon County 

Weldon Auditorium

7 Maple Street

Manning, SC

Kershaw County 

Blaney Fire Department 

2344 Highway 1 South

Elgin, SC 

Lee County:

Park and Recreation Center

397 Chappell Drive

Bishopville, SC

Lexington County: 

Irmo Branch Library

6251 St. Andrews Road

Columbia, SC

Cayce-West Columbia Library

1500 Augusta Road 

West Columbia, SC

Orangeburg County

YMCA Orangeburg

2550 St. Matthews Road

Orangeburg, SC 

Gaillard Park Rural Development Center

848 Sandpoint Street

Eutawville, SC

(Gov. Complex near police station)

8423 Old State Road

Holly Hill, SC

Neeses Town Hall 

6357 Savannah Hwy 
Livingston, SC

Newberry County

Newberry County Sheriff's Emergency Service Building

540 Wilson Boulevard

Newberry, SC

Richland County

Richland County Library Southeast

7421 Garners Ferry Rd

Columbia, SC 

Richland County Library Main

1421 Assembly Street

Columbia, SC

Richland County Main Branch Eastover

608 Main Street 

Eastover, SC

Temple of Faith Bible Way Church

2850 Congaree Road

Gadsden, SC 

Sumter County 

Sumter County Civic Center

700 W. Liberty St.

The National Guard dropped sandbags in the Columbia canal on October 7, 2015.







The Roads: 

There continue to be roads and bridges in the Midlands that are closed due to construction, but most have now been reopened. you can get updates from the following sources.

Phone line:1-855-GO-SCDOT Website:

People can also check the SCDOT website before venturing out on any roads.

If you have damage and don't have insurance, you can contact FEMA.



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