Heating Company Responds to Cold Temperatures

7:54 PM, Jan 7, 2014   |    comments
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Columbia, SC (WLTX) -- The extreme cold triggered heating outages in some homes across the Midlands.

"The phones ringing off the hook and a lot of calls that have come in over the night," said Will DeLong, a technician with 2nd Wind Heating and Air Conditioning, of what the company sees after cold snaps.

The unusually chilly temperatures in the Midlands mean an influx in people needing help with heating.

"People's furnaces not working, heat pumps freezing up, especially heat pumps freezing up because the colder it gets the more it has to go into defrost if your Freon pressures are a little low," he said.

DeLong says keeping systems maintained can prevent problems when unexpected temperatures pass through.

The company is now dealing with first time clients who have lost heat, and regulars with routine maintenance appointments, hoping to avoid heating loss.

"Come out every six months and check everything out. Change the filters, clean the coils, check all the components out and sometimes we can find things that are going bad before they actually fail on them," said DeLong.

While the cold temperatures will not last forever, DeLong says it is better to avoid issues all together with precautions.

"Try to keep everything cleaned up and checked out and hopefully find any issues before going into the season as opposed to, oh my heat won't work and I'm freezing," he said.

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