Gov. Announces New Credit Monitoring Agency

Columbia, SC (WLTX) -- Last year's hacking of the South Carolina Department of Revenue put more than four million taxpayers and businesses at risk.

The state government offered free credit monitoring with Experian, but now CSIdentity Corp. will take over.

"Ithink it's a very comprehensive package," said Gov. Nikki Haley. "I think it's one everyone across South Carolina can feel very, very comfortable with -- and very safe with -- but we do want to encourage them to enroll. That's the key is you have to enroll."

It's the latest development after a hacker stole tax payer records.

Experian's services cost the state $12 million. CSID's services will come slightly cheaper at a maximum of $8.5 million, the company's president, Joe Ross, said at an afternoon press conference Tuesday.

The amount the company receives will depend on the number of people they enroll in the services, according to a spokesman for Gov. Haley.

The company will receive one rate for every person they sign up in the earliest stages of enrollment, and a different rate once that date has passed, the spokesman said.

"Consumers need to enroll separately into this one, but consumers who did not take advantage of "Protect My ID" (Experian's program) are not excluded from being able to take advantage of the CSID program," said Carri Grube Lybarker, Administrator at the state's Department of Consumer Affairs.

The services will include credit monitoring on a daily basis, coverage for the under 18-years-old, as well as up to $1 million in insurance.

The insurance includes all the expenses associated with recovering from an identity theft event, according to Ross.

"if you look at the product, " Gov. Haley said, 'it better captures what we're seeing across the country when it comes to fraud. "

As for catching those responsible for the hack, Gov. Haley stopped short of making any promises.

"I do think we'll see justice, and I think it will be a great day when we see justice," said Gov. Haley.

"But until then, I need to do as my job [sic] and that's to do everything I can to protect the people of this state."

The Department of Consumer Affairs is warning to be on the lookout for scams associated with credit monitoring.

If you have any questions, you can call them at 1-800-922-1594.

You can apply for credit monitoring by visiting


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