Columbia, SC (WLTX) -- Approximately 5700 telephone customers may lose their service, according to the S.C. Office of Regulatory Staff.
DialTone & More currently leases facilities from AT&T, but in a consumer advisory issued today by the ORS, AT&T has notified DialTone & More and the ORS of a possible disconnection of service starting March 1st.
The customers who receive local telephone service from DialTone & More that will be affected are in the following counties:
Aiken, Allendale, Anderson, Bamberg, Barnwell, Calhoun, Charleston, Cherokee, Chesterfield, Darlington, Dillon, Dorchester, Edgefield Fairfield, Florence, Greenville, Kershaw, Lancaster, Lexington, Marlboro, Marion, Newberry, Oconee, Orangeburg, and York
The ORS advises customers who will be affected by this disconnection to contact their consumer division:
Consumer Services Division
S.C. Office of Regulatory Staff
1401 Main Street, Suite 900
Columbia, S.C. 29211
803-737-5230 (Columbia, S.C.)
1-800-922-1531 (toll-free complaint/inquiry line)
FAX: (803) 737- 4750
TTY: (803) 737-5175 (TTY in Columbia, S.C.)
1-800-334-2217 (TTY toll-free complaint/inquiry line )
Hours: 8:30 a.m. - 5:00 p.m. Monday through Friday (except state holidays)
You may also contact the Consumer Services Division by going to the ORS web site at www.regulatorystaff.sc.gov and using our online consumer complaint/inquiry form.