(WLTX) - Credit reporting companies have great influence over the lives of consumers. The three-digit number you have may help you get a loan, housing, and possibly even a job, but what if the number is wrong?
The consumer financial protection bureau just began accepting complaints.
A consumer can file with the CFPB if he or she, for example, has issues with:
• Incorrect information on a credit report;
• A consumer reporting agency's investigation;
• The improper use of a credit report;
• Being unable to get a copy of a credit score or file; and
• Problems with credit monitoring or identity protection services.
To file a credit reporting complaint, consumers can:
• File online at www.consumerfinance.gov/Complaint
• Call the toll-free phone number at 1-855-411-CFPB (2372) Fax the CFPB at 1-855-237-2392
• Mail a letter to: Consumer Financial Protection Bureau, P.O. Box 4503, Iowa City, Iowa 52244
Consumers can receive free copies of their credit reports every 12 months from AnnualCreditReport.com. This is the only authorized source that provides free disclosures from the three major national credit reporting companies - Equifax, Experian, and TransUnion.