Cayce, SC (WLTX) - SCE&G says it could be two to three days before every customer in the Midlands gets their power back on following the outages caused by Hurricane Irma.
SCE&G Retail President Keller Kissam said Tuesday the company had restored 100,000 customer's power overnight, but about 45,000 still had no electricity by 11 a.m.
About 66 percent of those were in Charleston and Beaufort County.
As of Tuesday afternoon, approximately 28,000 SCE&G customers remained without power, with the largest concentrations of outages in the Charleston and Beaufort areas.
"I want to apologize for the inconvenience that it has cost you," Kissam said. "Please understand that we're working 24 hours a day and will continue to work 24 hours until the very last person's power is restored."
Kissam says along the coast, it may take longer for the power to come back on for all, perhaps as long as five days.
Customers should check the weatherhead on their home to see if it has been damaged, and if so, have it repaired by certified electrician before it can be reconnected to the system.
A weatherhead is the shell-shaped piece of plastic or metal that shelters the utility cables running into a building. The weatherhead is typically located above the roofline or attached to the gable or side of the house where wiring connects to the electric lines.
If a home has NOT lost power but the weatherhead has sustained damage, the customer will need to contact SCE&G to have the power turned off so that the weatherhead can safely be repaired by an electrician. Customers should use caution and not approach the damaged weatherhead.
If you need to report an outage, you can go here to find a list of numbers and website for the utilities.
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