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Fort Jackson limits post access for veterans due to COVID-19

Only mission essential personnel will be allowed on post beginning April 6, due to increase in COVID-19 cases.

Fort Jackson announced Friday that only mission essential and key personnel will be allowed on post beginning April 6 in response to increased cases of COVID-19 on the base. 

“I must limit the risks for everyone’s health and safety as Fort Jackson continues to train and perform our mission,” Fort Jackson Commander Brig. Gen. Milford H. Beagle, Jr. said.

The changes include modifications to installation access, medical services, the commissary, the Identification (ID) Card facility, and other essential services that are minimally staffed, yet remain in operation. 

Medical Care

Starting April 6, Moncrief Army Health Clinic will provide retiree enrolled beneficiaries their medical benefits at the Moncrief Medical Home. This applies to retiree beneficiaries who normally receive their health care at Moncrief Army Health Clinic on Fort Jackson. 

Moncrief Army Health Clinic will remain open every day to those retirees who live in waterfall housing on Fort Jackson, active duty service members, and their dependents. 

The address for the Moncrief Medical Home is 1021 Pinnacle Point Drive, Columbia, S.C. 29223 and the telephone number is 803-562-2107. 

Specialty medical referrals may be referred to Moncrief Army Health Clinic, where possible. Otherwise, the off-post referral system will continue to be used for specialty appointments. 

For any questions or concerns regarding medical care, contact the Moncrief Patient Advocates at 803-751-2278 or 803-751-2425.


For pharmacy support, beneficiaries who do not live on the installation and are not enrolled at Moncrief Army Health Clinic or Moncrief Medical Home, may continue receiving their medication at the Moncrief Army Health Clinic pharmacy on Fort Jackson each Tuesday and Friday.

Another option for non-enrolled beneficiaries is to use the TRICARE Mail Order Pharmacy at 1-877-363-1303 or https://militaryrx.express-scripts.com/home-delivery  (co-pay applicable) or visit a local pharmacy in their community. 

Beneficiaries who are enrolled at Moncrief Army Health Clinic should continue receiving their health care and medication at Moncrief Medical Home until further notice.

Installation Access

Retirees and beneficiaries will have access to the installation and all available services on Tuesdays and Fridays

Exceptions include the following: 

The ID Card Facility will remain open daily by appointment only, with walk-in appointments accepted for lost or expiring ID cards. The

Department of Human Resources will provide appointment rosters to installation security guards to ensure access. 

For lost and expiring ID cards, installation security guards will validate a second form of identification and expiration dates before referring personnel to the ID card facility for a walk-in appointment.

Other Services

Also effective April 6, retirees and their beneficiaries will be allowed to use the Commissary, The Exchange, and other services that are still operating on Tuesdays and Fridays only

Retirees and their beneficiaries who are medically immunocompromised, as well as aged 65 and older, will continue to have priority shopping hours from 7:30 a.m. to 9:00 a.m. on Tuesdays and Fridays to further reduce risk. 

This is a temporary change that will be rescinded once conditions allow. 

“This decision was not made lightly and I respect our retirees and veterans and their service to our nation,” Beagle said. “But COVID-19 does not discriminate who it infects, and I want to keep them safe and healthy as well. The more we work together, the quicker we will be able to return to normal operations.”

Post officials say they will continue to follow guidance from the Department of Health and Human Services (DHHS), Centers for Disease Control and Prevention (CDC) and working with South Carolina Department of Health and Environmental Control (DHEC) to protect the soldiers, civilians, their families and our neighboring communities.

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